Booking Policy

1. Booking Process

NRIGradHomes provides research guidance and may refer an enquiry to an accommodation partner. We do not own, manage, reserve, or contract for accommodation. The typical process is:

• You submit your dates, budget, university, and room preferences.
• We may share the enquiry with UniAcco, Amber Student, uHomes, or another disclosed partner.
• The partner provides current options and explains its application process.
• You verify the property, provider, price, contract, cancellation terms, and payment instructions before booking.

2. Fees, Deposits, and Payments

NRIGradHomes does not collect rent, deposits, or a student service fee. Any reservation fee, deposit, rent, or other payment is governed by the accommodation provider's written terms. Confirm the payee and refund conditions directly with the provider before transferring money.

3. Contract and Payment Options

Payment schedules, currency, utilities, tenancy length, and cancellation rights vary by property and country. Rely on the final contract and provider invoice, not an earlier advert, chat, or guide.

4. Guarantor Requirements

Some UK providers require a guarantor or an alternative arrangement. We may refer students to Housing Hand, which charges its own fee and applies its own eligibility and acceptance rules. Confirm all requirements with the accommodation and guarantor providers.

5. Booking Modifications

• Contact the booking provider named on your confirmation as soon as possible.
• Changes, replacements, cancellations, and room switches require that provider's approval.
• NRIGradHomes can help identify the correct contact but cannot amend a third-party contract.